This happens when Sticky Buy Now Button bar is unable to locate the review stars on your product page.
If you do not have HTML / CSS experience, please contact support for assistance.
If you do have HTML / CSS experience, please follow the steps below to update the Review Stars Selector field in the app:
- Visit a product page in the Chrome browser
- Right click on the overall review stars field and select Inspect Element
- Copy the class name or ID of the review stars container element
- Open the Sticky Buy Now Button app
- Click on Advanced Settings and paste the class name or ID of your review stars container element in to the Review Stars Selector field
- Save changes
- Confirm the review stars are appearing in the bar now. If they're not, please contact support for assistance.